Privacy Policy
Last Updated: April 1, 2025
1. Introduction
At Univer AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Univer AI application ("App").
Please read this Privacy Policy carefully. By using the App, you consent to the data practices described in this statement.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
2.1 Personal Information
We may collect the following personal information:
- Account information (name, email address, profile picture)
- Payment information (processed through secure third-party payment processors)
- User profile preferences and settings
2.2 Usage Data
We collect information about how you use the App:
- Interactions with the AI features
- Content you create, upload, or share through the App
- Features you use and actions you take within the App
- Time, frequency, and duration of your activities
2.3 Device Information
We collect device-specific information:
- Device type, model, and operating system
- Unique device identifiers
- Mobile network information
- App version and crash data
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve the App and its features
- Process transactions and manage your account
- Personalize your experience and deliver content relevant to your interests
- Train and improve our AI models and algorithms
- Analyze usage patterns to enhance performance and user experience
- Communicate with you about updates, new features, and support
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Fulfill our legal obligations
We use your data to train our AI models to provide better service. Your conversations with the AI may be reviewed to improve the App's responses and capabilities. We take measures to remove personally identifiable information before using data for training purposes.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Payment processors
- Analytics providers
- Customer support services
These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your personal information.
4.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Storage and Security
We use commercially reasonable technical, administrative, and physical safeguards to preserve the integrity and security of your personal information. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5.1 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.2 Security Measures
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure data storage systems
6. Your Choices and Rights
You have certain rights regarding your personal information:
6.1 Access and Update
You can access and update certain personal information through your account settings in the App.
6.2 Deletion
You may request the deletion of your account and personal information by contacting us. Please note that some information may be retained for legal, security, or business purposes.
6.3 Opt-Out
You can opt-out of receiving promotional communications from us by following the instructions in those communications or by adjusting your notification settings.
6.4 AI Training
You may have the option to opt-out of having your data used for AI training purposes through your App settings.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using the App, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@univerai.com