Delete Your Account

Last updated: 30 May 2026

You can delete your UniverAI account and all associated data at any time. Apple and Google require us to offer this, and we honor every request within 24 hours.

Option 1 — In the app (one tap)

Open UniverAI on your iPhone or Android device.
Go to the Setting tab.
Tap Account → Delete Account.
Confirm. Your account and data are scheduled for deletion within 24 hours.

Option 2 — By email

If you can't open the App, email support@univerai.app with the subject "Delete my account" from the email address linked to your account. We confirm within 24 hours and complete deletion within 7 days.

Send delete request

What gets deleted

Your account record and profile (display name, email, sign-in identifier).
Your cloud-synced chat history and conversations.
Uploaded images, PDFs, and any cached AI prompts or responses tied to your account.
Your settings and saved data.
Your subscriber identifier (the subscription itself stays active in Apple/Google until you cancel it separately).

What we keep

Anonymous analytics and crash logs that cannot be linked back to you, and any records we are legally required to retain (for example financial transaction logs kept for tax purposes). These contain no readable personal content.

About your subscription

Deleting your UniverAI account does NOT cancel an active App Store or Google Play subscription. To stop being charged, also cancel in your Apple ID Subscriptions or Google Play Subscriptions before deleting.

Timeline

Request received → confirmation within 24 hours → all account data deleted within 7 days.